Reporting suspect pests

Any unusual plant pest or disease should be reported immediately to the relevant state or territory agriculture agency through the Exotic Plant Pest Hotline (1800 084 881). Early reporting increases the chance of effective control and eradication.

Reporting an exotic plant pest should only be done via the Exotic Plant Pest Hotline, or other formal reporting means promoted by state or territory jurisdictions. Careless use of information, particularly if a pest has not been confirmed, can result in extreme stress for individuals and communities, and possibly damaging and unwarranted trade restrictions.

Macro lens fact sheet

This fact sheet gives some tips on how to take photos of pests or diseases using a macro lens that can be attached to mobile phones and other devices.

If you suspect you’ve found a new pest or disease, call the Exotic Plant Pest Hotline

Calls to the Exotic Plant Pest Hotline will connect to an automated system that allows the caller to choose the state or territory that the call relates to. The caller will then be connected to the relevant authority for that jurisdiction where calls will be answered by an experienced person, who will ask some questions to help understand the situation, such as:

  • what was seen (describe the pest or send a photo) and when was it first noticed
  • where it was found and what it was on
  • how many pests are present/how infected is the crop
  • how widely distributed it is.

Every report will be taken seriously, checked out and treated confidentially.

In some states and territories, the Exotic Plant Pest Hotline only operates during business hours. The table below outlines the operating hours in each jurisdiction and an alternative contact if necessary.

State or territory
Hotline hours
Alternative contact
New South Wales Answered 0830 – 1630 Monday to Friday. Please leave a message outside of these hours, which will be followed up the next business day. biosecurity@dpi.nsw.gov.au
Northern Territory Answered 0800 – 1630 Monday to Friday. Please leave a message outside of these hours, which will be followed up the next business day. Quarantine.NT@nt.gov.au
Queensland Answered 0800-1700 Monday to Friday (0900-1700 Thursday). Calls are answered outside these hours by a third party who will take your message and organise a response from a biosecurity officer as soon as possible, depending on the urgency of the report. Biosecurity Queensland on 13 25 23
South Australia Answered 24 hrs/ 7 days Online plant pest report form
Tasmania Answered 24 hrs/ 7 days Biosecurity Tasmania 03 6165 3777
Victoria Answered 0800 – 1800 Monday to Friday. Please leave a message outside of these hours, which will be followed up the next business day. An option exists to forward to the Emergency Animal Disease Watch Hotline which is 24 hrs. plant.protection@ecodev.vic.gov.au
Western Australia Answered 0830 – 1630 Monday to Friday. Please leave a message outside of these hours, which will be followed up the next business day. info@agric.wa.gov.au

Suspect material should not generally be moved or collected without seeking advice from the relevant state or territory department, as incorrect handling of samples could spread the pest or render the samples unsuitable for diagnostic purposes. State or territory agriculture department officers will usually be responsible for sampling and identification of pests.